Southern Investigations


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What we do.



A few things we love doing.



Serving of documents





WHAT IS PROCESS SERVING?


YOU NEED A DISCREET, PROFESSIONAL, EXPERIENCED PERSON.


Depending on the nature of the case, court documents may need to be personally delivered by hand (typically by a fixed date set by the court), affording the receiver a reasonable amount of time to react.


In addition to delivering the documents, the process server must first get the recipient's identification and, in many situations, a signed proof of service.


In New Zealand, the rules for serving documents are highly detailed, and they vary slightly from court to court. Understanding the laws of the Ministry of Justice is crucial to ensuring that your documents are served appropriately and that the service will stand up in court if necessary.



Personal interviews





A effective debt collector has a simple personality: they are patient and polite, but assertive and relentless. Skills in critical thinking and negotiation are highly prized. You'll also require computer savvy people with customer service/call centre expertise. Knowledge of debt collecting best practises and regulations is quite beneficial, therefore if they have previously worked as debt collectors, that is even better.







Debt recovery process





A constant and dependable cash flow is the backbone of any operating business. Customers will, on occasion, fail to pay on time for a variety of reasons that are largely beyond the creditors' control. We understand this and are committed to assisting creditors in recovering outstanding debts and enforcing security alternatives as promptly and efficiently as possible.


There are various debt collection methods. It is not always the case that one size fits all. There are frequently different methods of obtaining money, each with its own set of costs and consequences. We are committed to collaborating with creditors to understand their goals (which may extend beyond debt collection).



Mediation services





If your clients are anything like the business owners we've encountered, they're tired with the lack of results and high fees connected with traditional debt collection approaches.


Debt mediation services resolve outstanding accounts by addressing the underlying cause of the debt rather than just the symptoms.


As a result, not only is there a high success rate, but there is also a speedy turnaround and a substantial reduction in reputational damage to the creditor due to proper settlement rather than confrontation.



Southern Investigations